Glassblowing Shop

COVID – 19 Operations Information

Glassblowing Shop COVID-19 Operations SOP

This document outlines processes and procedures to ensure staff and user safety while operating during the COVID-19 pandemic.

Facility Access:

  • Every client/ visitor must have a scheduled appointment to enter the Glassblowing Shop. The appointments are made through the website.
  • Each client/ visitor shall read the COVID-19 symptoms to see if they may apply.
  • Upon arriving to the Glassblowing Shop on the day and time of your scheduled appointment please read the posters outside the Glassblowing Shop.
  • Each visitor shall wear a mask, and gloves when entering the Glassblowing Shop and the respective Glassblowing Shop staff will as well.
  • All clients and visitors shall make themselves aware of the other Glassblowing Shop staff and try to maintain a 2M physical distance whenever possible.
  • When the situation requires a physical distance closer than 2M the Glassblowing Shop staff shall put on an additional face shield first. Maintain the greatest physical distance possible at all times. 
  • Avoid touching anything unless required.
  • Follow up visits will require another appointment.
  • Clients/ Customers/ Faculty and other Chemistry staff shall only be admitted inside the Glassblowing Shop by an appointment.

Submitting Work and Work Request Forms:

  • All work requests must be submitted electronically via email to the manager. The forms are available on the Glassblowing Shop website. https://www.chemistry.utoronto.ca/technical-services/glassblowing-shop.
  • Please email the completed Work request Form to ja.ford@utoronto.ca
  • Clients submitting material, damaged equipment and or parts will be done using a non-contact curb side drop off. Please make an appointment for the drop off. All equipment/ material or and or parts submitted shall be disinfected where possible before submitting.
  • To check on the status of an existing work request please email the manager ja.ford@utoronto.ca
  • Picking up of completed jobs or equipment shall be done using the same non-contact curbside system. Please make an appointment for the pick-up.

The Department of Chemistry Glassblowing Shop is a fee for service operation located in the Lash Miller Chemistry Building. The Glassblowing Shop is capable of working with both Quartz and Borosilicate (Pyrex) Glass. We can provide custom fabrication to simple repairs for your laboratory needs.

For further information please contact:

John Ford

Manager, Mechatronics Services 
ja.ford@utoronto.ca
416 978 3584

Work Order Form (PDF)

 

Information for Customers

We welcome all customers with scientific glassblowing needs - internal to the Chemistry Department, external Departments at the University of Toronto and other Academic Institutions and external businesses. We charge hourly rates and materials for the services offered. Customers can obtain current service rates and work order forms by contacting us.

 

Facility Policies

  1. A signed work order has to be completed by the customer to initiate a service request. It is responsibility of the customer to complete accurately on the work order the following information
    • Customer contact information
    • Description of the request including a description of the work required. This may include the make and model/ serial number of any equipment, drawings/ sketches and or photos.
    • Payment information
    • Authorization Signature
       
  2. Accepted payment methods are U of T FIS numbers, Credit Card and Direct Invoicing in some cases.
     
  3. If paying by Credit Card:
    • Full payment is required before picking up the repaired equipment and or completed work
       
  4. We cannot store equipment for extended periods (more than 1 week) while waiting for customers decisions on whether to proceed with any repairs. Customers will be asked to pick up their equipment or parts until they finalize a decision.
     
  5. All work requests will be charged a labour charge when the job is started. The billing intervals are 15 minutes. All parts, material and supplies used will be added to the signed work request and charged accordingly. There are no guarantees of success with any type of repairs until a proper assessment has taken place, the customer will be notified of the chances of success for the repair.